DUTIES & TAXES
Will I have to pay duties and taxes?
Orders within Australia are not subject to duties or taxes.
All international packages will be subject to duties and taxes. The limits for duty-free packages are established by your local customs authority.
Please familiarise yourself with your countries regulations as payment of these duties may be necessary to release your order.
TW Swimwear is not held responsible for any fees and taxes you may incur. Nor can we refund/reimburse for any duties and taxes charged by the customer’s local government. All fees of this nature are the sole responsibility of the customer/purchaser.
We are unable to offer a refund for duties or taxes.
I purchased with a discount code and was charged duties and taxes on the full retail price
We are legally required to claim the full retail value of purchases and our shipping system automatically enters this information into the customs documents.
Some countries have an easy process for applying for a refund of overpaid duties when you show proof of any discount applied to your purchase.
Please check with your local customs agency for details of any duty refund program in your region.